Trevor Frank Consulting is a founder-led practice built on more than 20 years of experience running professional services, delivery, and operations organizations in enterprise software and SaaS environments.
Years in enterprise software & SaaS services leadership
Services P&L ownership across multiple organizations
Delivery frameworks and cross-functional operating models
Based in Canada, serving SMB to enterprise organizations
Trevor Frank is a Professional Services and Delivery executive with more than 20 years of experience helping software and technology organizations build stronger operating models, improve execution discipline, and scale customer-facing teams.
He has led Professional Services, PMO, Partner Success, and service delivery functions across companies including BlackLine, Rimilia, VersaPay, Strongpoint, Ceridian / Dayforce, and NetSuite.
Across these roles, Trevor has owned services P&Ls, standardized delivery frameworks, developed packaged service models, supported AI-enabled product adoption, improved cross-functional handoffs, and guided organizations through periods of growth and integration.
Most Notion implementations, AI pilots, and workflow redesign projects fail not because the tools are wrong, but because the operating model was never properly designed. Someone built a workspace before understanding how work actually moves. Someone deployed an AI tool before the underlying process was structured.
Trevor Frank Consulting was built to address that gap — bringing executive operating experience and implementation discipline to help organizations make the shift from fragmented activity to dependable execution.
Every engagement begins with understanding how work actually moves — not how it is supposed to move. The right solution depends on an honest diagnosis.
Complexity for its own sake creates maintenance burden and drives abandonment. Every design decision is tested against whether the team will actually use it.
AI performs reliably when it operates inside structured workflows with consistent inputs and defined decision points. Structure must come before automation.
A system that looks impressive but goes unused within 60 days is a failure. Good design anticipates how real people will actually interact with the system under real conditions.
One well-executed workflow improvement builds more trust and momentum than a broad transformation program that takes 18 months to produce anything measurable.
Every engagement includes a view of what success looks like before the work begins — cycle time, adoption, output quality, or leadership visibility. Outcomes are tracked, not assumed.
Formal certification across Notion's core skill tracks — from workspace foundations through to advanced system design and workflow automation.
Certifications issued by Notion through the Notion Academy.
Scaling delivery, customer success, and professional services operations in high-growth environments.
Delivery teams managing client work, internal coordination, and operating discipline across multiple engagements.
Operations teams with compliance requirements, structured workflows, and a need for governed AI adoption.
Organizations where execution quality depends on consistent processes, clear handoffs, and reliable information flow.
A discovery call is a straightforward starting point — 30 minutes to discuss your operating situation and whether there is a good fit.